An update about the COVID-19 virus

Dear Customers, dear Business Partners, The Coronavirus is now posing enormous challenges to companies across the globe and requiring us to take wide-ranging measures to continue to ensure the security of our supply chains.

You know VSM AG to be a trusted and reliable partner. We have worked with our employees to identify solutions that safeguard our business capabilities to the greatest possible extent: even in these difficult times, we want to offer you our fullest support. You can continue to be assured of the following:

  • All deliveries can be made, and we are happy to handle your orders and enquiries as normal
  • We are currently experiencing no delivery bottlenecks and your orders can be delivered as placed
  • While your regional sales representative is only able to make on-site visits in exceptional cases, we are looking forward to receiving enquiries by phone or email
  • Our Customer Service employees can be reached Mondays to Fridays during our normal hours of business. You can phone our team on +66 2 513 7441 or mail them at

Despite all of the precautions we have taken to avoid any delivery bottlenecks, we are unable to generally guarantee our delivery reliability at this time. Any unforeseeable events occurring in the short term can of course lead to delays in the future.

We thank you for your patience and understanding. Please contact us if you have any questions about orders or delivery lead times.

Kind regards,

J. Henkel
Chief Sales and Marketing Officer

VSM · Vereinigte Schmirgel-
und Maschinen-Fabriken AG

About VSM

With 150 years of experience, VSM AG is one of the leading companies in the international abrasives market. Its core expertise lies in the production of coated abrasives. VSM develops high-end solutions for abrasives, which have to meet the specific requirements of specialist retailers, trade professionals and industry. We always put our customers first. Our network of subsidiaries and sales partners gives us a presence in more than 70 different countries.

press contact

Sarah Trzynka
T +49 511 3526 334

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